Catalog

Successful Communication
Instructor led
Added:01/07/2024 9:17 AM

Learn strategies for clear communication, how to recognize communication barriers, assess styles and behaviors and more.
This workshop can be taken as a stand-alone workshop or as part of the Foundational Manager Series.
These days communication is more than a two-way street: it’s a multi-platform medium.
Technology has created numerous ways for us to communicate with each other—but it’s also increased the number of ways in which the message can get garbled.
Learn how to control your message with clear communications strategies in “Successful Communication.” You’ll learn to recognize communication barriers, assess styles and behaviors and learn how to listen more effectively as well. Effective communications skills are so crucial to successful management that we recommend participants take it as the first course in the program.
An assessment and a virtual group coaching session is included with this workshop.
Learning Objectives
Discuss the communication process and recognize barriers that get in the way
Identify and demonstrate techniques for overcoming barriers
Understand and self-assess each component of the communication process including: style, non-verbal behaviors, sending a clear message and active listening
Gain skills to listen more effectively, especially in stressful situations where heightened emotions can get in the way
Create an action plan to apply techniques in the workplace for communication success
Who Should Attend
All Employees in every role who could improve their communication skills.
Fee
Fees vary based on membership tier. Sign in for your pricing.
Meal Accommodations
For in person sessions, morning beverages, snacks, assorted sodas, and a bagged lunch will be provided.
Credits awarded per Session. See individual Sessions for further details.
Credits awarded
Type
Name
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Value
Certificate awarded
$395.00
Already successfully completed: re-enrollment available!
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About this item

Learn strategies for clear communication, how to recognize communication barriers, assess styles and behaviors and more.

This workshop can be taken as a stand-alone workshop or as part of the Foundational Manager Series

These days communication is more than a two-way street: it’s a multi-platform medium. 

Technology has created numerous ways for us to communicate with each other—but it’s also increased the number of ways in which the message can get garbled. 

Learn how to control your message with clear communications strategies in “Successful Communication.” You’ll learn to recognize communication barriers, assess styles and behaviors and learn how to listen more effectively as well. Effective communications skills are so crucial to successful management that we recommend participants take it as the first course in the program.

An assessment and a virtual group coaching session is included with this workshop.

Learning Objectives

  • Discuss the communication process and recognize barriers that get in the way
  • Identify and demonstrate techniques for overcoming barriers
  • Understand and self-assess each component of the communication process including: style, non-verbal behaviors, sending a clear message and active listening
  • Gain skills to listen more effectively, especially in stressful situations where heightened emotions can get in the way
  • Create an action plan to apply techniques in the workplace for communication success

Who Should Attend

  • All Employees in every role who could improve their communication skills.

Fee 

Fees vary based on membership tier. Sign in for your pricing.

Meal Accommodations

For in person sessions, morning beverages, snacks, assorted sodas, and a bagged lunch will be provided.

Other information

  • Training Hours: 4.00
  • Additional Charges May Apply

    Also available as

    • Foundational Manager Series
      Bundle

      Foundational Manager Series

      Now includes 6 In Person Workshops, virtual group coaching sessions & supplementary, self-paced eLearning Modules.  

      The role of the manager in today’s uncertain and quickly changing workplace has shifted dramatically. They need to do more to meet the needs and expectations of their talented, independent and, in many cases, remote workforce.

      They must serve as coach and mentor, be accessible and remain communicative. Their responsibilities are larger than assuring the work is performed; they have to ensure that workers are content as well. The level of responsibility and accountability placed on managers is greater today than it has ever been which is why your managers need training and support now more than ever. 

      MEA’s Foundational Manager Series supports your managers with meeting the ever-changing demands of their roles.  Through our blended learning approach, participants learn the critical management skills they need to succeed.  The skills are first introduced in our instructor-led workshops and then supplemented and reinforced through the virtual Group Coaching sessions and eLearning courses.  With the Group Coaching sessions  participants are given the opportunity to reflect upon what they’ve learned to date, discuss what they’ve been able to apply and explore any roadblocks all in the safety of a confidential session led by an ICF Certified Coach.  This blended approach includes all the elements necessary for maximum learning and application of new and necessary skills. 

      Managers, supervisors and team leads will have a chance to explore six critical topics for their development. 

      Now Includes:

      -Group Coaching Sessions

      Participants are given the opportunity to reflect upon what they’ve learned to date, discuss what they’ve been able to apply and explore any roadblocks.

      -Self-Paced eLearning Modules for participants

      MEA now includes eLearning Modules that reinforce the learning from each virtual classroom allowing the learner to go deeper. Each module includes a Job Aide for application of concepts on the job.

      -Coaching Guides for the participant’s manager

      Coaching guides are available upon request for each session. The goal is to loop the manager into the learning process making their job easier to support their employee’s learning.  The guide includes key coaching questions to ask the learner, copies of the Action Plan and eLearning Job Aides from each class for the learner to complete and much more.

      More benefits of this unique training format include:

      • Fresh objective perspective from other managers/peers in industry
      • Cohesiveness & long-term relationships
      • Diversity and collaborative group dynamics
      • Action Planning for application of classroom learning
      • Immersive, self-paced eLearning courses keeping learning alive outside the classroom
      • eLearning Job Aides for application of self-paced learning

      Workshops & eLearning Modules:

      • Accountability: Stop the Blame Game!
        • eLearning Module: Getting Buy-in when Delegating
      • Coaching Skills for Managers and Supervisors
        • eLearning Module: Improve the Quality of Feedback You Give
      • Successful Communication
          • eLearning Module: Communicate Clear and Concise Messages
      • Management Fundamentals
          • eLearning Module: Leadership through Delegation
      • Basics of Employment Law for Non-HR Professionals
        • eLearning Module: Team and Company Policies
      • Managing People through Motivation
        • eLearning Module: Recognize Employees Each and Every Day

      Location:

      In Person training: 

      The Atrium
      234 Mall Boulevard
      Suite G-50
      King of Prussia, Pennsylvania 19406

      Live Online training: Zoom Meeting

      Series Terms & Conditions:

      • Participants must complete all six in-person training sessions to graduate.
      • Partial refunds will not be issued for missed sessions.
      • Fee includes all training materials, assessment (where applicable).
      Fee
      Fees vary based on membership tier. Sign in for your pricing.
       
      Meal Accommodations
      For in person sessions, morning beverages, snacks, assorted sodas, and a bagged lunch will be provided.
      $2450.00

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