Learn to navigate work situations, increase credibility, and improve the chance for greater career success.

Those who have experienced foot-in-mouth syndrome know it! Speaking when you shouldn’t, saying what should be left unsaid, or framing things in a way that is inappropriate are barriers for career success.

Yet, communicating with tact is truly an art, science and discipline. Knowing when and when not to say something is only a starting point. The choice of words, timing, tone and volume are all critical factors as well. To be effective when communicating takes great self-awareness, training, and the know-how to apply skills and techniques in work and life situations.

During this session we will look at word choice, nonverbal cues and more. Those attending will self-assess their own approach: What’s working? What’s not? The goal is to learn how to navigate work situations, build a high-quality personal brand, increase credibility, and improve the chance for greater career success.

Learning Objectives

• Examine perception; yours as well as those around you, and how it impacts communicating
• Explore key techniques to harness diplomacy and tact to build credibility
• Recognize how stress affects what you say and do
• Identify the “Top 5 Listening Skills” for effective communication
• Uncover roadblocks that get in the way of communicating with tact, and strategize techniques to overcome barriers
• Incorporate good listening skills into the mix
• Build an Action Plan to incorporate new skills back at work

Fee

Fees vary based on membership tier. Sign in for your pricing.

Meal Accommodations

For in person sessions, morning beverages, snacks, assorted sodas, and a bagged lunch will be provided.

• Contact:
  MEA Training Support