In today’s fast-paced and ever-changing environment many individuals are expected to manage and lead others without position power. Companies that perform depend on Team Leaders, Project Leaders, and Work Coordinators more than ever. While Team Leaders may not have the power of management, they must possess the ability to effectively communicate, influence, set goals, manage time, and resolve conflict. They also need to be able to improve the efficiency of their team through diagnosing problems and effectively training others.
This interactive two-day program will help ensure that your team leaders are well prepared to perform at a high level. Through group discussions, exercises, role-plays and action planning, participants will develop the skills they need to succeed as team leaders, and better understand how to apply those skills to their specific workplace situations.
Day 1 Learning Objectives
Defining the difference between a lead and supervisor/manager
Adopting a manager mindset through self-assessment
Understanding the expectations of your boss, employees, peers and customers
Identifying common pitfalls
Learning 5 key strategies for overcoming the transition from peer to lead
Pinpointing required techniques to take charge and be an effective leader
Examining a structured approach to organizing & planning work
Adapting a leadership style to fit the situation and audience
Day 2 Learning Objectives
Developing expectations and setting goals with employees
Assessing performance, providing feedback and coaching
Managing difficult employee behavior & conflict
Understanding best practices for on-the-job training
Exploring concepts of effective communication
Gaining an overview of delegation techniques
Who Should Attend
Individual Contributors who have to get work done through others without complete position power: Team Leaders, Project Leaders, Work Coordinators.
Fee
Fees vary based on membership tier. Sign in for your pricing.

Meal Accommodations
For in person sessions, morning beverages, snacks, assorted sodas, and a bagged lunch will be provided.